When I'm out with this gang, it's always Haidilao. I think I should be their VIP member or something.
And since they just opened a new branch at IMM, we decided to head there instead. Since it's nearer from our workplace, also it's more convenient for us to get home after that.
I reached IMM around 540pm. And I decided to go get some of my personal stuffs first then go get the Queue no, and I regretted. I should have gotten the Queue number first, then go to get my stuffs. I didn't expect to see a huge crowd since its at IMM and on weekday? I thought we could walk in right away and I thought after getting the Queue number, I'll have to sit there and wait. Alamak. So, I got my queue number around 6.10pm, and only manage to get in around 8pm! Almost a 2hrs wait man. Seriously, I have been to Haidilao so many times, I never have to wait.
Anyway, you are only able to make reservations before 6pm. After 6pm, you will have to walk in and get a queue number. So, why is this HaiDiLao so popular and always having a long queue?
The first time I went to the first outlet at Clark Quay. I was pretty amazed by the service. Food wise also quite ok. But it's really not cheap ya. It's not buffet, it's ala carte. Be prepared to pay about $50 per pax. Regardless of how expensive it is, there's still a lot of people patronizing.
What kinda service do they provide?
While waiting in the queue, you still get to sit, drink and have snack. Not just that, they provide some mini games too, like chess, aeroplane chess, folding of cranes? lol.
You also get to do your MANICURE for FREE. And it's not like some simple express ones. They are pretty professional, they trim your nails, cut the cuticles, coating, etc.
There's also a children corner where you can put your kids there to play. However, I wouldn't though. Haha.
When you gotten your seat, they will first provide hot towels. They provide a plastic ziplock bag for your phone. If you have long hair, they provide a hair tie band. After eating, you may ask for toothbrush too if you need.
They will change your messy dirty plates for you. They can make the special sauce for you. They serve and attend to you throughout the dining.